Shipping policy
Aluro Shipping Policy
At Aluro, we strive to deliver your orders quickly and efficiently.
Order Processing Time
- All orders are processed within 2–3 working days (Monday–Friday, excluding public holidays)
- Orders are not shipped or delivered on weekends or holidays
- During high demand periods, processing times may be slightly extended
Shipping Time
Once your order has been shipped, delivery typically takes 6–10 business days, depending on your location.
Shipping Rates
- Shipping costs are calculated at checkout unless stated otherwise
- We may offer free shipping promotions from time to time
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can use this to monitor your delivery status.
Delays
While we aim to meet our delivery estimates, delays may occur due to:
- High order volume
- Customs processing
- Courier issues beyond our control
We appreciate your patience and understanding in such cases.
Incorrect Shipping Information
Please ensure your shipping details are correct at checkout.
Luro is not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Stolen Packages
Aluro is not liable for lost or stolen packages confirmed as delivered.
If you experience this issue, please contact the shipping carrier directly.
Contact Us
If you have any questions about shipping, please contact us at:
support@Aluro.com